This is some of the worst service I have ever encountered. I recently had two online orders that were totally botched. After a week and a half of no pictures, that were supposed to be delivered, I followed up with a call and was told that I could come pick one of the orders I had placed, and that they had no idea where the other pictures were. After clarifying that they were to be delivered, the gentleman I spoke to told me he would take care of it and asked he if he could call me back, before the day was out, on the whereabouts of my second order. Nope. I called back the next morning to follow up and was told that the first order was shipped out and still had no idea where the second order was. Alright, come on guys! They actually ended up sending them both together. No wonder they couldn't find it. It gets better. The two orders were supposed to be billed to two separate accounts and ended up on one, which came close to over drafting my account.
I sent an email to communicate my bad experience and was apologized to for ""online order credit card confusion"", and was told that my letter would be cc'd over to the owner. Still no response. Oh, well. Never again!
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