I purchased a washer and dryer and the delivery service totally screwed me. They promised delivery between 4:45pm-6:45pm and did not show up. I called for status at 6:45 pm and they could only take a message; claimed they had no way of reaching the drivers.
Then I left at 7pm to pick up my son from class and they finally showed up at 7:15 pm and spoke with my other son, They refused to deliver since I was not home. My neighbor was here and again they still refused.
Never again will I purchase from Sears Outlet in Santa Ana.
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