Scheduled service for washing machine. They delayed told me incorrect times . So we wait and then had to reschedule the guy comes out said there was a part he had to order to fix the machine but he pushed the button and told my daughter she could use it temporarily the machine filled with water never drained the guy left. Two weeks to get in part scheduled the service repair guy same one came out again said now the motor is burned out and and we need to spend more money and that he never said to use the machine. So I asked to speak with a supervisor was transferred to a phone operator. Finally told me I had to speak with Greg the manager. He would call back but about 15 min prior to closing still no phone call machine was still filled with water and no way to fix it or drain the water. So I called Greg finally got on the phone was so rude told me to email him the situation regarding what happened. So I did at this point he said you can spend the money more like three hundred more we will come back out or we can refund what you prepaid. Really his technician broke our machine and this is their answer to fix the problem. So I emailed back told him his avoidance is unacceptable and that I want to speak with his supervisor. Waiting to hear bottom line is this company is shit..period..don't ever call them or use them.
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