I went to TenderCar because of the Groupon deal. I am so glad that I didn't pay full price for this. I went to pick up my car and I opened the door to find dog hair on the back of both the driver and passenger seats and headrests. I was told because I didn't upgrade the package that didn't include "detail pet hair removal." I would have thought that a base value detailing that runs $150 would have included vaccumming, silly me, what was I thinking? They also neglected to put back in my hatchback trunk cover. After I pointed it out they did go find it, uncleaned as well. The solution was someone came out with a lint brush that kept falling apart. I told them just to stop if that was the solution they came up with. The console, steering wheel and dash were done well. The customer service at the front end was fine, but the work left much to be desired. I just finished vaccumming my car at home and wish I wouldn't have left it with them for 5 hours today to do whatever it is that they did do.
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