I have been going to SoHo since 2006 and always had a fabulous experience (color and cut) with a stylist who unfortunately no longer works at SoHo. Since she left, I have tried two different stylists and one could neither cut (I have "challenging" hair that I wear short) or color well; the other has done a good (not great) job on the haircut and color. Be sure to ask about each stylists experience and their particular area of expertise (e.g., short vs long hair; color)as not every stylist has the same level of skill or experience.
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