We booked massages, manicures and pedicures for 7 people over a month ago. We arrives for our appointment and apparently they did not have adequate staff for our party. The mani/pedi staff and massage staff was fabulous but management was terrible. I was very disappointed as I go to Spa Concepts often. We were there for my sisters wedding and they left her sitting there alone for over 30 minutes twice. Will never take a large party there again.
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