This club used to be one of the best in the market, but over the last year, because of management change, the club is finally hitting rock bottom. The general manager is never around and when he is, he is loud and unprofessional. He hired his friends to staff the club, so now it runs as inefficient as possible. People who have no sales experience and no knowledge of how to effectively run a gym are left alone while he runs around to do who knows what throughout the day.
There is constantly ""Scan yourself in"" sign at the front desk.
The gym is NEVER CLEAN. They now burn scented candles so you cannot smell the disgusting smell of the facility. There is no disinfectant spray available to whip down machines. Members do not clean up after themselves & Ballys got rid of their porter's years ago and now expects their underpaid staff to do it. If you ever wanted to catch a staff infection and spend days in the hospital these are the clubs to catch it at. I do not think the floor over by the free weights has EVER EVER been cleaned. There were fake acrylic nails left underneath tanning bed 1 for over 3 weeks and I just watched and noted how long it actually took for someone to clean them up.
For those of you who complain about the staff:
Ballys underpays and disrespects their staff on a regular basis. so don't expect too much out of them. Its not really fair. Your beef should be with this HORRIBLE Corporation and how they ruin their evil business. Their trainers basically work for free and/or for minimum wage with college degrees and tons of certifications.
Basically, go spend your money some where else. There are other clubs that value their members and staff, and Bally Total Fitness IS NOT THEM!
Do not spend your hard earned money on this company. Please.
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