I have been using them for years and have never had a problem... Until I made a claim. \r
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Claim made in March/April of 2010. It's January, 2011 and it remains unresolved as my boat sits at the repair center collecting storage fees! \r
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Spoke with the president of the company (since we are 10 months in with nothing done) and he said he would personally look into it. \r
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Suddenly the claim rep starts returning our calls but during the last conversation, rep says the claim is denied. Then in the same breathe says an offer of $1,600 is ""on the table"". So is it denied or is it not denied? \r
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In any event, the estimate to repair is over $5,000!\r
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They have no problem cashing your premium checks however they have a HUGE problem honoring claims. \r
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Now, our claim rep hangs up on us when we call. Now we have to get lawyers involved.\r
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(I only gave them 1 star because that was the minimum. I would give them negative if I could.)\r
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BUYER BEWARE!!!\r
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