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Terrible Experience - Review by citysearch c | Steve White Motors Inc

Steve White Motors Inc

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Terrible Experience 1/16/2011

My husband had to take his 2008 Dodge van to the dealership for a key issue that must be fixed by a dealership. (amazing how a 3 yr old vehicle has this issue and its not something a consumer can fix themselves) He was quoted around $420.00 and told by the repair dept his van could be picked up the next day. When he went to get his van, it was not ready and said they would have it ready the next day. Needless to say he missed 2 days of work. When he went to pick it up, the price had suddenly changed to $535. My husband said ""thats not what you quoted me"". The guy said ""let me see what I can do""...got it down to $425.99, without consulting anyone (odd how he magically did that one). When my husband got to work he realized his license plates were not on his van!! Went back to the dealership where they were stolen, and they said it wasn't their problem. My husband asked if there were surveillance cameras? They have a security guard that's it. He should be fired, for allowing someone to waltz onto the lot and steal plates. All in all, bad experience, place is a joke. more
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