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Horrible service - Review by citysearch c | North Shore Pediatrics

North Shore Pediatrics

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Horrible service 1/19/2011

I was referred by a coworker. My appointment was for 4pm and I arrived around 3:40pm, waited until after 5pm before I was called to the back and finally saw the doctor around 5:40pm. I understand this happens from time to time but not a good 1st impression. Had to work on a pre authorization for the medication prescribed and called to follow up, the person who answered the phone was VERY unprofessional. Finally got the prescription 2 days later, took it to the pharmacy and it wasn't signed by the doctor so I was turned away. Spoke with the ofc mgr Dave who apologized and said someone would call me when a new one was ready, two days later I follow up and it was. I asked why no one called me and couldn't get an answer. Two weeks later my son has no medication, needless to say my children will not be going back there!!!!!!!!! more
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