BE WARNED !! THIS IS NOT FINS - THEY MOVED!!!
I went here w my girl for my bday and BOY was that a big mistake. We made a rsvp for this place (why?), showed up and there was only one other party there. Jen was our waitress and was the ONLY pleasant thing there - probably because shes the only AMERICAN.
THE REVIEW:
My girl ordered Lobster Ravioli bisque to start. She tried it and it was stomach turning. A layer of oil covered the top and it was very thick - like an over-reduced custard. I took a spoonful of the same after my girl took one and pushed it away. We told Jen it was terrible. She apologized and took it off the table. Let me tell you right now, we are the type of people that wont send something back unless there is something really wrong. This was REALLY wrong.
Next dish to arrive was the steak tartar for my girl and the halibut for me. Hers was good. Mine was like rubber - tasteless and VERY VERY chewy. I said to Jen I know halibut is like a steak but this is ridiculous. She said she understood and asked was there something else I would like. I still wanted fish so I figured the Black COD ; they couldnt screw that up right? Guess again. Fish should not be cooked to end up chewy hard like calamari. After this I lost my appetite and didnt eat anything. I didnt bother to send the cod back - I just wanted to get out of this dump fast.
We asked Jen for the check. Shockingly, unlike here in AMERICA, they billed us for the 2 plates we sent back. Jen said her mgr would not take them off and asked if we would like to talk to the mgr. Needless to say, the mgr came and says " You AMERICANS, think you can just order anything and send it back if you dont like it. In EUROPE they are responsible and pay for what they order". I responded, we barely touched it and what we sent back was NOT edible. He said there was nothing wrong with the dishes we were served. I said well then YOU eat it if YOU like it. He says he called the owner and asked her what he should do(?), and she said we should be billed for all. Im thinking why does a "mgr" have to get approval to remove $45 of food that wasnt eaten - another first in my 40 years. Our waitress Jen was befuddled and was definitely not happy her mgr wouldnt offer any kind of comp as customer service. I said I take it this happens very often; at least here it does!!!! See the other reviews.
These people have never heard of when in ROME do as the ROMANS. THESE frenchies think they can serve crap on a plate any way they want and we Americans are gonna love it - not today frenchy. Why do they come here in the first place and expect everyone to be like them? GO BACK TO FRANCE! TAKE YOUR CRAP FOOD WITH YOU.
My girl wasted more time calling the Owner - Evelyn or whatever. My girl explained the issue and literally she kept repeating over and over the exact same words as the MGR had said, "YOU AMERICANS....etc etc" and that "Americans always say its their BDAY to get something free" - seriously evelyn???!?. she even said that our waiter Jen would do anything for a tip including side with the customer. Well Evelyn surprise surprise I know you have no clue at all what you are talking about now because you didnt know JEN was embarrassed and REFUSED OUR TIP. WE had to literally grab her hand and put cash in it - so wheres your big ANTI-American comment now EVELYN?.
In conclusion, this has to be the worst place I have EVER been to-EVER! and I have been to alot including a 5* french restaurant that has a 6 month waiting list. I have also worked at 4* restaurants in Bev Hills. I know my food. This was the most culturally illiterate group of Frenchies I have ever met. FYI evelyn - I am a Euro who has been to every country in the EU. I have never experienced such a lack of responsibility for customer service in a small restaurant business. Stay away.. this place is a hazardous landfill.
I ADDED a PIC of the 2.5 oz halibut-rock I paid $30 for - that I couldnt eat.
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