I was really really disappointed that AJ's delivery service shaked-down my tenants for $40.00 for extra delivery charge.
the transaction in Brooklyn had a conversation about the delivery being flat. When i called to get an explanation - after 5 times i got a live body that would take my call. None of emails were answered. they said that the contract has language that if there are stairs a $40 per flight charge. they carried it from the street up a few exterior stairs. to the entrance of my condo.
Very upset by this since i'm a repeat customer and the last order was for a $5,000 range that i had shipped to Wash-DC six years ago.
i wouldn't recommend them ever again. I believe over the last six years i mentioned AJs name at least a dozen times in positive light. I'd say since that delivery in December, i've mentioned their name two dozen times in negative light.
Sorry AJ. Hope you feel good about yourselves shaking-down a young female tenant that didn't know better. very organized crime like.
don't do it. go to home depot. over the last six years i've bought at least 20 appliances from Home Depot. And i've never had an issue with them. I know HD doesn't have the product selection like AJ, but wow. they hurt me.
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