I visited Altered Images Salon & Spa on Saturday, August 14, 2010. My stylist wasTina and she put a perm on my hair. I felt my hair after she finished styling and it was NOT straight. She applied an old product that burned my entire scalp. I immediately brought it to her attention. The next day I combed through my hair and combed out chunks of hair. I now have bald patches all over my scalp. On Thursday, September 16, 2010 I stopped by and showed the owner KELLY IDOUX what her stylist TINA did to my hair. I asked her for privacy to discuss the problem. She was very rude and nasty. She stated "well you have been here several times and why did you come back". I could not believe her response. I told her that the stylist did not know how to use the product and needed more training. She never said I'm sorry. but she offered me a hair treatment. I declined the offer and left immediately. I was never rude or raised my voice.Please BEWARE of this salon. I would NEVER recommend Altered Images Salon & Day Spa. in Friendswood. I would HIGHLY recommend LAVISH.
more