We took my beagle there for a second opinion, aside from a 45 minute wait in the exam room initially: it was a "positive" experience. The examination was complete and the vet printed out a list of all the options and costs. The vet we had was very supportive and once the decision was made she did not keep pushing us for other options. We unfortunately had to put my dog down, but the staff was very kind through the whole process. I appreciated the professionalism they exhibited.
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