A new administrator has ruined what used to be a great practice. Normal refills now require visits even for lifelong conditions. They've lost me as a patient, angered me as a consumer, and guaranteed I'll tell everyone. I've had asthma my entire life and for nearly a decade I simply called in when I needed an albuterol refill. Now I'm told I MUST come in for regular visits despite the fact that, for ten years, this wasn't so. Great job new administrator! You boosted billing and have lost me, my entire family, and everyone I can reach out too.
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