Re: ""they will try to get away with anything""
Our tenant is right that he was incorrectly accused of causing the A/C to break down. Wilkinson PM was using the professional opinion of a qualified HVAC contractor. The tech. was partly right about some damage being caused by dog urine on the outside condenser but this is not why the A/C stopped working. Our contractor admitted that his tech. misdiagnosed the cause and sincerely apologized to us and to the tenants. He told us that he tried to reimburse the tenants for the cost of getting a second opinion. Since this dispute was resolved, the tenants have renewed their lease with Wilkinson PM. Our company works hard to ensure all tenants' problems are addressed and resolved quickly. We have many satisfied homeowners and tenants that have given great referrals for our company.
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