I moved from Seattle to Florida, and overrall it was a good service, reasonable price and all my moving stuffs were good condition. \r
There is delay problem, but I paid exactly estimated price. \r
If you aware of delay about moving company, this company is overrall good. \r
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I got all my moving on Aug 24th in 2010. I would like to say that I am so satisfied all the staff's kind and great help. \r
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Josh Filyan\r
Your Relocation Specialist\r
Originally I reserved another moving company, and they did not show up. \r
The last minute, Josh helped me to make a reservation for moving with your company. Great help.\r
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Sara Sazama\r
I did not get any update after I sent my stuff to your storage space. \r
I tried to call to your company several time and sent many E-mails, but I did not get any response. \r
Once Sara contacted me, she took care of chaning delivery address, making storage fee payment and noticing driver. \r
It was great. After Sare helped me, I could trust your company again. \r
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Darrell\r
Driver \r
He delayed with his truck problem, but he contacted me before he came and helped to check and move all my stuff. \r
He was kind and helpful. \r
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I think your company has so many good people and I am happy to get moving service from your company. \r
Only my feedback is that the problem of delay and the communication with customers. \r
I totally understand the delay, but the customers want to know how long they need to wait. \r
They can make another plan or they don't need wait all day long with too much worries. \r
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On pick-up day, the driver told me that he would come at 2pm, next 5pm, next 7pm, and he did not know when he would come. \r
Finally he came midnight. Anyway I was happy that he finally came, but I did not expect his long delay. \r
I think your company need to explain the big possibilty of delay and make schedule more reasonable. \r
If I know that last day of moving is so busy, I would like to pick another day. \r
If I know the driver comes to midnight, I do not worry about not coming, keep calling in 10 hours. \r
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Same thing happened that delivery day. \r
The driver called me that he would come morning, but he came around 7pm. \r
It would be great if he told me that he would come evening. \r
I did not need to stay all day long for the moving truck. \r
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Overrall I am happy about choosing your company. \r
I hope my feedbacks help to improve your service. \r
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