I can't give any stars at all to this shop, but this form requires at least one, so that is the only reason one star is there. I agree with durhamdiva, except I think my experience was even worse!! This has been the worst experience of my life!!! Not only was additional damage done to my car by the shop, the repairs they did do were of very poor quality - you can still feel the roughness in the paint! We told them when we left the car we wanted our old parts back and they said they ALWAYS kept them until the car was picked up. They did not give us our parts back however saying they did not have them - one of them said we might could go and find them on their trash pile if we wanted to go look ourselves, but said they didn't keep that junk! They would not allow us to write down our disatisfaction on the bill. She jerked it away when I tried. Then I wrote my disatisfaction on the insurance check since an attorney had told me this would be okay and perfectly legal. Then she said she would not accept the check since I wrote on it! It was an insurance check - perfectly legal - not a personal check and she had said on the phone she would take it! I also have a notorized statement from the bank saying the check was perfectly legal with what I wrote on it! They had all of these people that worked there to come into the office and they were all staring at us - very intimidating! They tried to pass off my old wheel cover as the new one that was on the estimate and would have if I had not noticed it had not been replaced myself. We had to leave without our car once again - (the first time it was supposed to be ready we had found additional damage that their shop did that they had to fix among other things.) It was their closing time when they refused the insurance check and we did not have time to go and get a cashier's check, so we had to leave with no car once again and it was a Friday afternoon! We took a sheriff escort with us to pick up the car on Monday time and had the bank put ""Multiple Areas of Disatisfaction"" in the corner of a certified bank check - she even said she did not have to take that check - but then said she would (I'm sure it was only because the sheriff was there!) She would not allow us to take pictures of the car before we left their property that we needed for our insurance company. She told us to take the car and get off her property. I would never recommend this place to anyone. All I can say is BEWARE!!!! Read what durhamdiva wrote! I'm not the only one they have treated like this! I wish I had found her review before we went there!!!
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