On 6/27/2010, my truck was parked in a parking lot near Oakland when suddenly it would no longer start. I had the vehicle towed to Benson Tire & Automotive in order to have it fixed. I was suspicious that the starter itself would not be a problem, because I have had starter problems in the past and this seemed electrical. On 6/28/2010, a mechanic at Benson called to inform me that my starter was indeed the issue and that it needed to be removed and replaced. I put my trust in the mechanic's expertise and paid $450.76 to have my starter replaced with a remanufactured starter. \r
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On 9/6/2010, my truck exhibited the same starting problem as it did on 6/27/2010. This time, it occurred closer to home, so I took it to a trusted shop local maintenance shop. I was able to push start the vehicle in order to get it there that evening. On 6/29/2010, one of the mechanics at the local shop called to let me know that the problem was a broken clutch switch (aka. clutch lockout switch) which needed to be replaced. This repair cost me $131.74. When I arrived at the shop to pick up my vehicle, the mechanci showed me the broken clutch switch that had been removed. It was wrapped in electrical tape that looked fresh and was still very sticky. \r
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It is apparent to me that the individuals at Benson Tire & Automotive discovered the clutch switch issue when I brought my truck into the shop in Oakland on 6/27/2010 and simply taped the old switch and charged me for a new starter plus $165 worth of labor. I also have the broken clutch switch with the electrical tape still on it. I am very much looking forward to pressing my case in order to hopefully recover the $450.76 for work that I believe was never accomplished.
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