I would never reccomend Tanas to any one of my friends or family. I'm so appalled at learning of how my friend was treated that I thought others should know. The manner in which the owners, Jack & Ramzi conduct business is absurd and ridiculous. A friend of mine received a gift card as a GIFT. She called around to spas that would accept the card and when she was told at Tanas that they do, she booked her appointment. She provided the card at the end of her service, tipped the massage therapist more than 20% (because the massage itself was great) and went along her way. She has since been harrassed by phone calls from the managers & owners that the card was not vaild and she needed to come in an pay. As embarrasing as it is, she even called the person who gave her the card as a gift to see if there was anything else she needed to give to them. There was not. Now they are threatening to seek police & legal action against her if she doesn't come in and pay. It is really ashame that they cannot recognize they should not have let her walk out the door before running the card to make sure it was activated & valid. All of which my friend had nothing to do with. Bottom line is the manner in which she was treated is HORRIBLE and the professionalism of both Ramzi & Jack leaves quite a bit to be desired. The gift card was for $50....and over this $50 they have now lost what could have been a happy customer that would come in many more times rather than choosing another salon/spa. Not to mention the negative reputation that it appears they already have given some of the previous reviews. There are many other salon/spas in the RDU area that offer quality service and customer APPRECIATION that would be happy & worthy to have your business!
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