I would rate this place a zero if I could. My boyfriend, unaware of how bad Firestone was, naively took his truck into this location for an inspection, which he failed. Arriving home with the report, I quickly reviewed the criteria his truck supposedly did not meet. As it turns out, they failed him for having an anti-lock brake light on in the dash and also a tire tread of 2/32 of an inch. Thinking it seemed unusual to be failed for anti-lock brakes not working (esp. since not all cars have them), I did a little research to find out on the Texas DPS website only to find out that this was not even in the rejection criteria. In addition, the tire tread criteria clearly states that the inspection fails if the tire tread is ""less than 2/32 of an inch,"" when it was clearly written on the report that his tires measured exactly 2/32 of an inch. I even went & measured the tires myself to confirm the measurement. I called the shop to state my case, and the guy didn't want to listen to me, insisting that the truck had failed inspection, even after I challenged him to check the regulation handbook himself. When I argued about the tread, he said, ""Well Firestone standards are 5/32 of an inch."" Well who cares about Firestone standards, you idiot, this is a state inspection not a Firestone inspection. So, I called up someone from the the Texas DPS, who met my boyfriend at the shop and made them reinspect his truck, which he passed. They certainly weren't happy to see DPS, but at least they got the point that you must use the state regulations when conducting a state inspection. Needless to say, don't take your car there, esp. for an inspection!
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