I had a very bad experience with this mover. Also under WIN van lines and R1 moving.
They damaged the carpet in our home by cutting strips in it with the box cutters. They will not pay for the damage They said that we have to file a claim with our homeowners policy. In addition, they tore a hole in the cover of our brand new tempurpedic mattress. Again, it's not their responsibility, according to the fine print. They also banged a big gash in our front door.
We filed a claim with their insurance, and the maximum that they will pay is $60.
We are still waiting for the insurance claim to be paid. It's been over 2 months since we submitted the claim!
I will never use these movers again or any of their affiliates.
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