This is the worst dental office that my husband and I have ever been to. Normally I am not one to complain. However, I felt compelled to sign up for an citysearch account just so that I can share with others my bad experience as a patient here.
Reasons why you should go elsewhere:
-Average wait time for the 4 visits I've had here was 30-45 minutes just to be seated in the dentist chair, and an additional 15-20 minutes before being seen by the hygienist and dentist. They often book way too many patients than the dentist can actually see in a 30 minute period, at the cost of customer service and general courtesy for patients' time.
-Male receptionist is defensive/aggressive when asked for clarification about charges. The fees are consistently well above the stated fee schedule provided by my dental insurance.
-Dr. Kim is distant (no eye contact) and often seems rushed. During my first visit to the office, I waited ~40 minutes to see Dr. Kim, and he said all of two sentences to me in the three minutes he was in the exam room. After he left, I realized I had forgotten to ask him one brief question. I had to wait another 30 minutes just to ask him the question.
-Dr. Wyndhamsmith is cordial and competent. However, he's only been there once when I was there.
-The male Filipino hygienist/dental assistant is the only consistently courteous staff member I've met here.
Don't waste your time here, literally.
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