I would honestly give them no stars if I could. I felt like part of a cattle herd when I went in there. There are 6 different desks with 3-4 people behind each desk, 80% of them seemingly 20-25 year old nubile girls. Whatever, but when I gave one of them the code my insurance gave me to get a discount (yes, I have crappy Aetna insurance) she gave me attitude, claiming she's never done that. So then I sit and wait to go in, a full 30 minutes after my appointment time. Then when one of the young girls proceeded to give me the eyedrops and glaucoma test, and insisted on pulling back my eyelids after I told her I don't like my eyes being touched, that did it. After 20 minutes of that, I was then sent to yet another waiting room to wait for the chance to go into yet another exam room where I then waited for another 15 min for the actual doctor to come in. He comes in, talks to me a mile a minute (like I was on an assembly line), then tells me I'm going to have to pay $90 to learn how to put contacts in, but that will be refunded if I can't get them in. Later, when I called a contact tech to ask about the appointment, he tells me that I would have to pay a $30 office visit regardless, and that he would put them in first. If he can't get them in, then contacts aren't for me. Honestly, I was floored. So...wait...let me get this straight. Even though I'm the only one putting these in, I have to be able to let somebody else put them in or I can't have them? Seriously? I have never in my life been through such an uncomfortable and ridiculous process (dentist, doctor) than at Gailey Eye Clinic. They strike me as just a big money grab, and for all the people that work there, NOTHING is efficient. Avoid if you are looking to get contacts, they are terrible.
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