Would have given it no stars, but in order to rate it, you need to fill it in- \r
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I am thoroughly disgusted with the staff and the service provided to our pet- during August 2010 stay. We have NEVER- i mean, NEVER- left our pet at a kennel prior to this visit- We always hired a pet sitter- however, we Recently we lost a pet, and we thought that 8 days alone at home with only 3 visits daily would be too much for our beloved Weimeraner. we had researched various kennels, and we decided on Raintree pet resort. We dropped our dog off on Friday afternoon- and although I told the reservation person who our vet was, the vaccination history was never requested-\r
We asked for a bath and nail clipping on the day of pick up - since he would be playing for a week, and sleeping in a kennel.\r
When we picked the dog up, he was panting, hot- told to give him ice chips and sips of water only- we paid $600.00 for 8 days, with exercise and small suite for the 8 day stay. We asked if he was
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