We got our pool built in 2010 with Swim Mor. Construction phase went ok but we had several issues then after with a new pool and it is nightmare dealing with them. Their customer service is really poor and don't care about the customers. \r
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We never expected to have so many issues with a new pool - to name few: leakage in pool, cracked tiles, missing grout line on entire one side, cracked grout, missing valve which caused flooding in backyard, spill over waterfall from raised spa not falling as a sheet, stone veneer coming off loose etc. \r
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Whenever we called to complain either it went to voicemail or left a message that was never passed and no follow-up or return call was received. You're never given time estimate or date other than taking the message, so you need to keep calling unless one day they might show up !\r
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Swim-Mor doesn't really care post sale or believe in customer service and are extremely rude. I wouldn't recommend them - in my opinion, SAVE YOUR MONEY.
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