I am so frustrated by the fact that I am forced to use this company, since no alternative provider is available in my neighborhood. After emptying my cans, my driver constantly puts my cans in the MIDDLE of the sidewalk, impeding pedestrian traffic, and has even placed them directly behind my car, causing me to run into them.
Most recently, my driver forgot my pick-up entirely. To get my can picked up, I had to waste my time on hold with Portland Disposal, then, after they sent the driver back to pick up the forgotten can, I ended up receiving a CHARGE on my bill for a ""return pick-up."" When I called to have the charge removed from my bill, I was told that ""JUST THIS ONE TIME,"" THEY WOULD MAKE AN EXCEPTION AND REMOVE THE CHARGE FOR THE CAN THAT *THEY* HAD FORGOTTEN TO PICK UP. Absolutely appauling.
I would give this company ZERO STARS if I could.
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