Well I'll start by saying in my opinion Keith's Sporting Goods is the best the Portland area has to offer when it comes to everything I'd want out of purchasing a firearm. I recommend them to everyone I know with an interest and until I logged onto this site I had never heard a bad thing. Hence the signing up and posting my own review :).
I go to Keith's because of their prices first. I'm not sure if they offer a price match or anything of the sort but I've never been in the market for a particular item they carried and could find it anywhere else cheaper.
Prices aside, they've always been informative without force feeding me their opinion. It's one thing to give an honest opinion on an item when asked. Another to tell me as their handing it to me for inspection how unhappy I'll be for purchasing this item because of
. I experience this in a lot of other places. Not Keith's.
I have no issues with their Customer Service. Sure, it's not like you get greeted as you walk into the door like Walmart, but then again I'm not shopping for underwear. I'm looking for a firearm! You walk in, look around for what you want. And who wouldn't want to browse through that selection. I usually end up walking out with more than intended. When I see what I actually came for or something that interests me you catch the attention of someone. You'll be next in line. That simple. Once you have them in front of you they'll take care of you. Their Customer Service has shocked me at times. I can recall walking in to purchase another firearm a few weeks after making a purchase. I got delayed on the background check. Keith's wife, knowing that she just sold me a firearm and there's no way I should be waiting again, hopped back on the phone and talked to them. Explained the situation and 5 minutes later I was pulling out of their parking lot with my new pal. The firearm, not the wife.
I highly recommend them for everything related. The drive may be a little long for some, but you'll make up for it in money saved. I've never walked out unsatisfied. If you do, turn around and give them a chance to make it right before instantly forming a bad opinion. You might be surprised.
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