It was a while a go that I went (to be fair - I was kind of dragged by a vegan friend), but I remember being very surprised. They had a Portabello 'burger' on the menu that was very tasty. My other meat-eating friend who accompanied us also thoroughly enjoyed their meal. I've been meaning to go back for another shot at that mushroom burger.
The cafe has kind of an artsy-bohemian kind of feel to it, if you go for that sort of thing. The service was certainly good enough for me - I'm not sure what some others were complaining about. What the employees DON'T have is that fake Disney/Starbucks mindwashed sparkling smile when they talk to you - it's a more relaxed down-to Earth setting.
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