The owners' customer service skills are atrocious. Furthermore, I've seen the owner go ballistic and have a huge temper tantrum. and take his ""wife"" (?) into his office to scream at her in private.
I guess he seems to feel this type of behavior is professional and appropriate. And if he's willing to behave this way in front of customers, I hate to think how he behaves in the privacy of his own home.
I went there to have some copying done. Their customer service was tolerable, but not particularly friendly. They come across very arrogant and rude. Since they are one of the few print shops in town, I guess maybe they feel like they can behave however they want.
I also partly base my review on the demeanor of the employees. None of whom seemed especially happy to be there.
The work they did was acceptable and they did it in the time promised at a ""reasonable"" price. But frankly, I'm not sure that's enough for me to feel comfortable going back in there.
You'd be better off just going to ASAP on Higuera. They're much friendlier there and you won't have to put up with the drama.
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