Booked a Jumper for my daughter's party on 7/24/10.. The party was for 8/21/10.. I put a$75 deposit down. Now due to issue with the park I selected being booked I had to cancel the jumper on 8/10/2010. When I called on 8/10/10 to cancel I was told by Katie that I would receive a refund by mail in 14 days. On 8/28/10 I called to check the status of my refund and was told by the Manager who claimed his name was Moe that I was not getting refund because they did not like my reason for cancel. The policy on the website indicate there is 7 day cancelation policy, meaning to cancel 7 days prior to the party. I canceled 11 days prior to the party and basically was told and I quote"" Well your reason for cancelling was good enough for the company so we are not giving you a refund"" DONT USE THIS COMPANY BEFORE READING BBB REVIEWS!!!
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