I found the complete opposite. I have been a member of world gym in palm desert for 7 years, and regrettably I moved out of the area and had to quit. It was not hard at all to cancel my membership. As a lawyer I understand and appreciate that the club wanted me to make sure I saw the right person, and was provided with written proof that i indeed cancelled. Jim, the operations manager that I saw was extremely helpful and had me out in 5 minutes
Pros: Friendly, professional staff
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