I have been a long time customer of Nercy's. I used to be so happy with my haircuts and they grew in beautifully. However, the last few times I feel she has gone down hill and after my last haircut I will not return.
The second to last time I went to Nercy I asked her to touch up my hair with some color the way she had done previously. She over applied the color and my hair was shades lighter than my natural color.
A month later I went for a haircut. Nercy asked me if I had lightened my hair. When I told her that she had made it so light she quickly changed the subject. She asked what I wanted to do with my hair and I told her I just wanted a trim and that it was a necessity for my hair to still be able to go into a ponytail. We looked at some pictures and decided on a length. As soon as she grabbed the scissors she chopped my hair off. I was annoyed with my hair being so short, but I'm more annoyed now that it is growing in terribly. It was an uneven cut (I even had a friend snip the uneven pieces) and it has no shape. I now have to find someone else to correct this mess.
I used to be a big fan of Nercy's, but I feel like she has stopped listening and has lost focus. I had even referred some friends to her who are also recently disappointed. None of us are going back.
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