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The BEST Sales Experience in my life !!! - Review by citysearch c | Quirk Works Subaru

Quirk Works Subaru

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The BEST Sales Experience in my life !!! 8/27/2010

The search was over !!! Residing in the Metro Boston area for over 30 years and have owned 4 Subaru?s, debating on different model?s vs. options let alone the 4 New Subaru Dealers that I previously corresponded with and visited. I had researched the market value of my trade in for the last 3 months and knew what car I wanted. Finally my search ended an associate at work highly recommended Quirk Works Subaru. I was not familiar with the dealership. So I called in inquiring pricing on a 2010 Outback Limited and exact color. Wow was I shocked. My call was answered professionally by Sean Ternullo, straightforward from the beginning without hesitation. He knew the inventory and gave me the price without me asking twice within seconds, not like dealing with the ?Other Dealers?i.e. put on hold, I will have to get back to you, let me talk to my manager.. I could realize he was not a salesman. With less than a 90 second phone call I was getting in my car to take a ride down to Braintree. I comfortably was able to park, have a glimpse on the inventory before I walked threw the front door to Sales without getting attacked on the lot. I was greeted upfront by the sales desk by the General Manager, Sean Ternullo of whom I spoke to before leaving to head there. We talked for a few minutes, as he had the Outback being pulled up front for me by a salesman who was honestly the most remarkable salesman that I have ever could praise in my lifetime, Tom Deianna. Even though I have researched, test driven almost took delivery two months prior, Tom Deianna was extremely knowledgeable of the product explaining the features and benefit?s of which several items I was still not aware of. Before I knew it I decided to take it home In less than one hour I have to say. All needed was a dealer that could give me an honest price upfront and a fair trade in value. Quirk Works Subaru made this purchasing experience pleasant, professional, and unforgettable. Sean had all the paperwork ready for me to execute and drive the New car home."" more
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