I needed to buy an engagement ring in order to propose to my wife. I was living in Europe at the time and knew absolutely nothing about diamonds or rings. When I contacted Dimend Scaasi, I was assigned a customer service representative, Shannon. To say the least, my experience with Shannon was phenomenal. She was able to accommodate all of my needs regardless of the fact that I was living in a different continent and seven hours ahead of her in Chicago. She educated me about diamonds and helped me pick the perfect engagement ring.
When it came time to get married, we knew we wanted to use Dimend Scaasi for our wedding bands as well. Once again, Shannon was a great help and we are 100% happy with both the customer service they provided and the products we received.
My wife has already sent her ring into Dimend Scaasi twice to have it polished, both times, free of charge.
I would recommend D. Scaasi to anyone!
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