I really could not bring myself to give this place two stars. Yes it was THAT bad.
Ok first of all...
Red flag #1: My boyfriend and I walk in on a Saturday night when a restaurant should be at its peak and there are BARELY any people there. That usually means the restaurant sucks...but still, on the bright side, we thought we'd get fast service since it was practically empty. WRONG.
Red flag #2: We ordered water to start with...and our server gave it to us with no ice. Um...what??????? You should always serve your guests drinks with ice unless stated otherwise! Especially at a sushi restaurant! That was just really weird. Knocked off a star for that. I shouldn't have to ask for ice in my drink.
Red flag #3: If the place is practically empty (see: red flag #1) you would expect quick service. That was not the case. It literally took our server forever to get our food and to ask if we needed anything. Too busy socializing at the overcrowded hostess stand.
Red flag #4: For every sushi item we wanted, our server said ""Sorry we don't have that fish today"". Something about the vendor/person who orders the fish was on vacation. How unprofessional is that?!! We go to a sushi restaurant with barely any sushi available? Ok, that's just stupid.
The food was not good and service was slow. Dont waste your money here...go somewhere else.
The only good thing (I mean the only thing worth giving this place a star) was the decor...and even then, it was only 'alright'. Also, the restaurant was kind of hot...what's with the warmth?!
Sushi Raku, step up your game. There are waaaay better sushi places in Houston than here, but we wanted to give new restaurants a try. Sadly, this just didn't work out.
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