The plumber who came out to our house (Gary) was great. We had two problems. First there was a leaking valve to the outside water spigot. Another company had come in about a year before and "fixed" it. What really happened is they tightened up some screws on the handle of the valve. It still leaked, plus now it was nearly impossible to turn. Gary came up with a real solution for the problem - a new valve and a handle that was easier to switch on and off.
Second problem was our water shut off valve to the whole house was not working - this meant United Water had to get involved. When United ran into some problems, Gary coordinated with them, kept me in the loop about what was going on and ensured I had running water before the crew from United left.
I highly reccomend Roto-Rooter of Wilmington, DE.
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