They installed an Amana Unit not even 2 years ago and yet again it is not working, over a dozen service calls and we still don't have a reliiable heat pump system. Every time they are here they have another excuse why it isn't working correctly. The technicians contradict each other and always try to blame it on us or something else we have to do. The best comment was the techniician who said we should only expect the unit to drop the inside temp by 10 degrees, this is the sort of craziness we have been having to deal with over the last 2 years. This will be 2 visits this week, ,oh and they replaced the outside unit once and the coils on the inside unit and it was installed brand new. Beyond aggravating.
Pros: ???
Cons: They cannot get $8,000 unit to work correctly
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