Initailly I had good experiences with Cross County Pools. I came into their store years ago when they were new & then started using them for all my pool service needs. The lady that used to run the store & I think she does billing also, is very pleasant, knowledgeable & very helpful. She knows alot & can find out whatever she doesn't know very quickly. The other store people are nice & helpful too, but the owner is an A-1 A-hole!! He is VERY rude & disrespectful, I have heard him talk to servicemen on the phone & cuss them out in front of everyone that was shopping in his store. One day I was trying to explain a problem I was having with my pump & he started slamming his hands on the counter. Then he kept cutting me off & interrupting me to the point of being VERY rude! Eventhough the store workers are not the problem, I cannot support a business like that. He does not know the meaning of CUSTOMER SERVICE! Seems like he's just in it for the money. I have told all my friends & family no
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