I called with a flooded cellar on July 5, 2010 hoping for a visit on the 6th. The operator stated a plumber will be there within the hour. 20 minutes later she called to say he'd be 20 minutes late due to his prior job. I was in no hurry and going nowhere. \r
When he arrived he introduced himself as Mike,was\r
professional, helpful & concerned. He quickly determined I had a clogged sewer drain, quoted the price and got to work. It was a mess that took several hours to snake tree roots out of my drain. He also inserted a camera snake into the drain and I was able to see the clog along with all the structural problems within the 105 year old system. He then took the time to estimate the pipe repair and offered some insurance tips that may help in the cost. I was also unaware that Roto-Rooter offered more plumbing services than just unclogging pipes. \r
If I may, I'd like to comment on my technician Michael Schilling # 1905. Michael really knew his plumbing, was well spoken and t
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