On July 14, 2010 a business associate and I had lunch @ Tony's. We were celebrating my birthday and doing business as well. We had lunch at many 5-star restaurants in Houston but our first time at Tony's. I was so looking forward to this experience. However, we were really disappointed to say the very least. The decor was OK, the service was better, but the meal was the horrifying part. Our lunch started out OK, not superb but OK. After we had our meal, my business associate order champagne and Tony's served us a piece of cake to share for my birthday. We split the dessert and after two bites, I pulled out a long string of hair from my mouth from the cake!!!!! It was disgusting!! I spent about 5 minutes of vomiting in the restroom before we left. The manager was very kind and apologized profusely. He then gave me Tony Vallone's business card with his cell number on it and said Tony wanted to speak to me. I called him later that afternoon and I expected a nice apology and kind words to smooth things over. I was shocked at what I heard!!! Tony Vallone was rude, and kept calling me Lady instead of by my name. I didn't expect this because everyone told me he was a really nice man. He certainly was not!! He said the manager had already apologized what more did I want!! My birthday was ruined, and my business associate didn't enjoy watching me pull hair from my mouth from a cake we both share. Couldn't have been my hair, the string was longer than my hair, which is very short. I left the resturant with a sore throat from all the vomiting and sick stomach. Needless to say, we will never be back! ! !\r
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Pros: The manager, John Silvestro provided good service
Cons: The resturant didn't measure up to it's reputation
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