I tried 3 different stylists at Genesis. I received bad haircuts each time. I left looking good twice, but the cut never lasted in good shape and the next day was always a disaster.\r
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The front counter staff were rude, more concerned with their personal phone calls, or gossiping about each other and the stylists than providing good customer service. \r
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The last haircut I received was not what I asked for. The stylist kept cutting it too short. I kept reminding her and if she hadn't been in the middle of the cut and I had a meeting to attend the next day, I would have gotten up and left. I had mentioned I had lived in a southern state for a year and she then switched to a fake southern accent from her normal one. She was jittery and kept telling me how wonderful she was. She took over an hour and a half and the salon was closed by the time she was done. When I went to pay the cashier told me she had closed the register and couldn't take my debit card, so I would have to pay by another method. Fortunately, I had a check book with me. Since then I have found a new salon and stylist and am very happy.
Pros: none tried the place 3 times
Cons: high prices for the result
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