As an AmeriCorps member in Minneapolis, I am not presently in a position to buy much of anything at a place like Bergstrom Jewelers, but twice in the past year I have been very impressed with their customer service. My watch band needed adjustment on two occasions, and each time the staff at Bergstrom's accomplished the task quickly and effectively, irrespective of the fact that I was not buying anything else of substance. I can think of other places where this has certainly not been the case - it may seem a small touch, but to my experience such attention to detail heralds a business worthy of my support. I hope to return in the future.
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