My brand new fireplace insert was installed improperly by the so called experts, they refused to come back and the OWNER of the store told me ""if you do not like how i run my bisiness get the f**k out of my store"". So I did and called someone else which corrected their mistake and charged me only $50.00 BEWARE
Pros: Good Stove
Cons: Fireside design does not back up their service.
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