We worked with Eric Burke to find an apartment, and he was excellent. Extremely friendly and helpful - I didn't have a car, and he wound up driving me all around Central square and Brighton to show me 3 different apartments in a single night. Because I didn't have easy access to a fax machine and didn't have my own car, he drove to meet me outside my workplace to hand-deliver me forms. Great guy, wouldn't hesitate to work with him again!
Pros: Friendly, accomodating, trustworthy