I'm really not the type who likes to complain, but I, like many others reviewing, have used CLM for several years. I actually tried to get away from them a year or two ago because of very poor customer service. Now we're back with them because they are the only trash ""collection"" business in our area. The people who answer the phone are rude/mean at best. They really don't seem to care too much about pleasing the customer. I AGREE with the others regarding the drivers refusing to pick up trash that is not inside of a can! There is nothing worse than having trash left out in front of your house for a day or more, or several days if you're missed, or they refuse to pick something up. And like the others, don't try calling because you will wait on hold for 30 minutes or if you have to leave a message, it won't be returned. This company needs to do better.
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