As a lady, I can honestly say that I will not go to any other shop except for this one. I have taken my car here three times already, but my most memorable experience was when I hit a cow on I5 and totalled my Mercedes. I was so shaken up the next day when I called Brent on the phone. He immediately asked me where my car was towed to and as soon as I gave him the towing information, he said not to worry about anything and he will take care of it. You cannot imagine how I felt at that moment when I was in pain and knowing that he just took the entire burden of my car off my shoulders. He even went as far as helping me with understanding how the Insurance companies work and not to let them bully me into signing anything. The fact that he took the time to explain this to me, when clearly, he had nothing to gain....shows me how much he and the entire shop truly cares about their customers! Please know that I will only deal with this shop and would encourage anyone out there who truly wants to be treated with the best customer serivce to come here and have them take care of you! Thank you Brent and all the guys at Lakeside! You guys are the best!!!
Pros: Quick, convenient and excellent customer service!
Cons: Absolutely None!!!
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