I was looking to have a ring custom made for my wife and Joseph Jewelry was recommended by an acquaintance. We are from the Vancouver, BC area so we were interested in seeing what Joseph might be able to offer compared to our local jewelers. The ring we had in mind was to have a 2-carat center diamond with side stones. We met with Joseph himself directly and he was able to match what a local, high-end jeweler was offering us. However, what really tipped the scales in his favor as far as our decision to go with him was his commitment to customer satisfaction as well as ease in dealing with him.
With the exception of our initial meeting, the rest of the design process was done via email. Design drafts were sent to us and we were able to comment on and suggest changes to Joseph and this continued until the design was ready. We were also sent a wax prototype of the ring prior to it being cast so that we could see the full effect. The total time it took to make this ring a reality from our first meeting with Joseph to the ring being made was about 2 months (the ring could have been ready sooner but we were not in a hurry).
What we ended up with was an incredible piece of jewelry and my wife has received endless compliments on it. Joseph and his staff were great to work with and we would unhesitatingly recommend their services. This entire experience really exceeded our expectations and we will gladly return to Joseph for any of our future jewelry needs.
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