Worst customer service! Not to mention the absolute WORST shipping service that they use!! Unless you like getting your appliaces delivered at midnight! My delivery was scheduled on a monday between 1-4 (wow, what a delivery window), I had to use my precious vacation time off from work to recieve my stove. They never showed up. They call me at 10pm that they would deliver in 30 mins. I was already sleeping so it didn't happen. They finally delivered the following thursday, and what a shoker, it was the wrong stove. I call ajmadison first thing the following day because it was delievered at 9pm and they tell me I got the correct stove. They read me a disclaimer (that I apperently didn't read on their website) that the images on their website do not always match the product you will be recieving, that is why everyone should always check model numbers. First I can't imagine any other retailer trying to sell appliances like that. Honestly who sells a stove and has the incorrect image of their website???!! But anyways, I have been shopping for this particular stove and know the model number by heart and I was 100% sure this was the correct image & model number. Anyways, I am on week 2 waiting on them to come pick it up which they were supposed to do that today (what a surprise, its 9 pm and they didn't show up). I can't get a refund until they recieve it!!! I have been in this nightmare for 3 weeks already!!! Oh and they wanted me to pay to ship it back to them!! Not going to happen! I hope they don't fall into the "thieves" category as well! How is this place still in business??????
Pros: none
Cons: everything!
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