I totally agree with previous reviews on here this place is HORRIBLE!!! A house filled with a LOAD OF USELESS staff that can careless about their patients! This place is way tooooooooo small with very little movement space to look at glasses/sunglasses and very little sitting area. At times people had to sit in areas where they usually do consultations with patients. \r
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Staff is VERY rude and UNHELPFUL. I had a difficult time picking out glasses and the staff was getting very inpatient and force me on picking out glasses that I didn't like. So when they called me the following week to let me know my glasses were ready for pick up. I took them home and started to wear them around the house and was very upset on how uncomfortable they were so the very next morning I called them and they were willing to let me exchange them so I did and when back in there. This time I had a different associate and almost the same experience but this time worst. I really like one pair of glasses and the associate like a different one. Well she wasn't willing to sell me the ones I like due to the fact she didn't like them but I fought with her and she finally let me have my way (which I should NEVER have to argue with you since I'm a paying customer/patient), and made notes in my file on how she didn't feel comfortable with me buying them and had my sign in which I did sign. So it took about another week to get my new glasses and when I went to go pick them up I tired them on and love it but then later on in the day I notice that the glasses I had where the ones on display with the design and metal logo was about to fall off (You would think since your paying so much for glasses that you would get brand new ones fresh out the box). So I had to drive back down to their off and had to fight another battle with them which eventually I won. But till this day my glasses are uncomfortable due to the fact they aren't willing to make any adjustment to them. So I 'm basically fed up with and refuse to go back because everytime I do its always a battle with them.
Pros: ZERO
Cons: EVERYTHING
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